1. Who We Are
This website is operated by EBIT Management Consultant (SMC-Pvt.) Ltd., a single-member private limited company incorporated in Pakistan under the Companies Act 2017, with its office at 13-14, First Floor, B-71-72, Linear Commercial, Phase 8, Bahria Town, Rawalpindi, Pakistan, 46220.
EBIT provides multi-disciplinary consulting and business services through its divisions, including management and strategy consulting, mergers and acquisitions advisory, digital solutions, real estate, retail leasing and brand management, manpower and overseas recruitment, education and placement, immigration and global mobility, agriculture and sustainability, and related services described on this website.
2. Definitions
- "Website" means this website and all its pages, including the client, student, worker, consultant and partner portals.
- "Services" means any service we provide to you, whether described on the Website or in an Engagement Agreement.
- "Engagement Agreement" means any engagement letter, proposal accepted by you, service agreement, registration form, contract or statement of work signed or accepted between you and EBIT for specific Services.
- "You" means the person using the Website or Services and, where you act for an organisation, that organisation.
- "Third-Party Fees" means amounts payable to persons other than EBIT, such as embassy and visa fees, visa application centre charges, university application fees and deposits, test fees, medical and trade-test charges, government fees, attestation charges, courier costs and airfares.
3. Agreement, Precedence and Electronic Acceptance
These Terms apply to all use of the Website and form part of every Engagement Agreement. If an Engagement Agreement conflicts with these Terms, the Engagement Agreement prevails for that engagement.
In line with the Electronic Transactions Ordinance 2002, you agree that clicking "submit", "accept", "register" or a similar button, signing electronically, or confirming by email has the same legal effect as signing on paper, and that electronic records kept by us are admissible as evidence of our dealings.
4. Eligibility
- You must be at least 18 years old and legally competent to contract under the Contract Act 1872 to create an account or engage our Services in your own name.
- A person under 18 may use our education services only through a parent or legal guardian, who accepts these Terms on the minor's behalf and is responsible for the engagement.
- If you act for a company, firm or other organisation, you confirm that you are authorised to bind it.
5. Nature of Our Services and Regulated Activities
Information on the Website is general information about EBIT and its Services. It is not professional advice for your particular situation and is not an offer capable of acceptance. Specific Services are provided only under an Engagement Agreement, which sets out the scope, deliverables, fees and timelines.
5.1 Overseas employment
Recruitment of workers for employment abroad is regulated by the Emigration Ordinance 1979 and the Emigration Rules 1979. Overseas-employment services are carried out only through an Overseas Employment Promoter licensed by the Bureau of Emigration & Overseas Employment, and in accordance with the conditions of that licence. Licence details are available on request and you are encouraged to verify them on the Bureau's website. Emigrants are registered with the Protector of Emigrants as the law requires, and no fee is charged to an emigrant except as permitted under the Emigration Ordinance and Rules, against an official receipt.
5.2 Immigration, visas and education
Visa, residence, citizenship and admission decisions are made solely by foreign governments, embassies, immigration authorities and educational institutions. We help you assess eligibility, prepare and submit applications and prepare for interviews; we cannot and do not guarantee any visa, permit, admission, scholarship or processing time.
5.3 Professional services requiring a licence
EBIT is not a law firm, a firm of chartered accountants, a stockbroker or an investment adviser licensed by the Securities and Exchange Commission of Pakistan. We do not provide legal representation, statutory audit, securities brokerage or regulated investment advice. Where your matter needs such a service, we will tell you and, if you wish, work alongside or refer you to an appropriately licensed professional.
5.4 Real estate, leasing and brand management
In retail-leasing, tenant-acquisition and brand-management engagements, we act as an adviser and intermediary between brands, mall or property management and owners. Unless an Engagement Agreement says otherwise, we do not act as the owner, landlord, tenant or guarantor, and each party remains responsible for its own obligations under any lease, agreement to lease or tri-party agreement it signs. Parties should obtain independent legal advice before signing.
6. No Guarantee of Outcomes
We perform our Services with reasonable skill, care and diligence. However, many outcomes depend on decisions by third parties and on information we do not control — including employers, institutions, authorities, counterparties, markets and you. Unless an Engagement Agreement expressly provides otherwise, we do not guarantee any particular result, such as a job offer, placement, salary, visa, admission, transaction, valuation, lease, investment return or business improvement. Any estimate of time, cost or likelihood is our professional opinion and not a promise.
7. Your Responsibilities and the Information You Provide
You agree that:
- all information and documents you give us are true, complete, current and genuine, and you will tell us promptly about any change;
- you will not give us forged, altered or misleading documents. Submitting false documents may be an offence under the Pakistan Penal Code, PECA and the Emigration Ordinance, and can lead to refusals and bans by foreign authorities. If we have reasonable grounds to suspect a forged document, we may stop work, keep any fees for work done and report the matter to the competent authorities;
- you will respond to our requests for information and attend appointments, tests, medicals and interviews on time;
- you will read documents prepared for you before signing or submitting them, and tell us about any error;
- you will comply with the laws, visa conditions and employment terms that apply to you in Pakistan and abroad;
- you authorise us to share your information with the employers, institutions, authorities and counterparties needed to provide the Services, as described in our Privacy Policy.
We are not responsible for delays, refusals or losses caused by incomplete, inaccurate or late information or documents from you.
8. Accounts and Portals
- You must give accurate details when registering and keep your password confidential. We recommend enabling two-factor authentication.
- You are responsible for activity under your account. Tell us immediately at info@ebitmnc.com if you suspect unauthorised use.
- Portal status updates (for example "under review", "accepted", "visa processing" or "deployed") are for convenience and may lag behind the actual position; formal notices from an employer, institution or authority prevail.
- We may suspend or close an account that is inactive, used in breach of these Terms, or where required by law, and will give notice where reasonably possible.
9. Acceptable Use
You must not:
- gain or try to gain unauthorised access to the Website, portals, servers or other users' accounts or data;
- interfere with, damage or disrupt the Website, including by introducing malware, overloading it or circumventing security measures;
- copy, scrape, harvest or extract data or content from the Website by automated means without our written permission;
- impersonate any person or EBIT, or use another person's identity information without authorisation;
- upload content that is unlawful, defamatory, obscene, infringing, or that violates anyone's privacy or dignity;
- use the Website to send unsolicited messages or for any fraudulent or unlawful purpose.
Such conduct may be an offence under the Prevention of Electronic Crimes Act 2016, including the offences of unauthorised access, interference with information systems or data, electronic forgery, electronic fraud and unauthorised use of identity information. We may suspend access, preserve evidence and report the matter to the National Cyber Crime Investigation Agency or other authorities.
10. Fees, Invoices and Payment
- Fees are set out in the Engagement Agreement or quotation. Unless stated otherwise, fees are in Pakistani Rupees (PKR) and exclude applicable taxes.
- Sales tax on services and other taxes are charged in accordance with the applicable federal or provincial law, for example the Islamabad Capital Territory (Tax on Services) Ordinance 2001 or the Punjab Sales Tax on Services Act 2012. Withholding tax is deducted where the Income Tax Ordinance 2001 requires, and we will issue or accept the relevant certificates.
- Third-Party Fees are payable by you in addition to our fees, are set by the third party and may change without notice. Where we pay them on your behalf, you will reimburse us at cost against evidence.
- Payments must be made only to EBIT's official company bank account, through our portal's payment facility, or to an authorised payment processor, against an official invoice or receipt. Never pay cash or make transfers to an individual's personal account in EBIT's name.
- Card and online payments are processed by third-party payment providers under their own terms. We do not store your full card details.
- Invoices are payable within the period stated on them or, if none is stated, within 15 days. We may pause work on overdue accounts after giving notice.
- Fees charged to intending emigrants for overseas employment are limited to the amounts and conditions permitted under the Emigration Ordinance 1979 and Emigration Rules 1979.
11. Cancellations and Refunds
Unless your Engagement Agreement sets different terms:
- Before work starts: if you cancel in writing before we begin work, we will refund fees paid to EBIT less a documented administrative charge not exceeding 10% of the fee.
- After work starts: fees are earned as the work progresses. If you cancel, you pay for work completed and costs incurred up to the cancellation date, and we refund the balance of any advance.
- Third-Party Fees paid to embassies, visa centres, universities, testing, medical or government bodies are not refundable by EBIT; any refund depends on that third party's own policy, and we will help you request it.
- Refusals: a visa refusal, rejected application or an employer's decision not to proceed does not by itself entitle you to a refund of fees for work already performed, unless the Engagement Agreement provides for a success-based fee or refund.
- Our failure: if we fail to deliver a Service through our own fault, we will either re-perform it at no charge or refund the fee for that part of the Service.
- Approved refunds are paid by bank transfer to the account that made the payment within 30 days of approval.
Your statutory rights as a consumer, including under the Islamabad Consumer Protection Act 1995 and the Punjab Consumer Protection Act 2005 where they apply, are not affected.
12. Intellectual Property
The Website and its content — including text, service descriptions, methodologies, designs, graphics, logos, the EBIT name and trade marks, software and the arrangement of content — are owned by or licensed to EBIT and protected under the Copyright Ordinance 1962, the Trade Marks Ordinance 2001 and other applicable laws. Photographs may be used under licence from their owners.
You may view and print pages for your own personal or internal business use. You may not reproduce, republish, distribute, adapt or commercially exploit any content without our prior written permission.
Ownership and use of reports, models and other deliverables prepared for you are governed by your Engagement Agreement. Unless it says otherwise, once our fees are paid you receive a non-exclusive licence to use the deliverables for the purpose for which they were prepared, and EBIT keeps ownership of its pre-existing materials, know-how, templates and tools.
13. Feedback, Reviews and Testimonials
If you send us feedback, a review or a testimonial, you allow us to use it to improve our Services. We will publish a testimonial or your name, photograph or company logo only with your permission, and you may withdraw that permission at any time for future use.
14. Confidentiality
We keep confidential the non-public information you share with us for an engagement, and use it only to provide the Services, except where disclosure is needed to perform the Services you requested, is required by law, a court or a regulator, or the information is already public. Where an Engagement Agreement or non-disclosure agreement contains more detailed confidentiality terms, those apply. You likewise agree to keep confidential our proposals, pricing and methodologies shared with you.
16. Third-Party Websites and Services
The Website may link to or embed third-party websites and services, such as government portals, universities, employers, payment providers and map services. We do not control them and are not responsible for their content, availability, fees or privacy practices. Your use of them is governed by their own terms.
17. Website Availability and Disclaimer
We aim to keep the Website accurate, secure and available, but it is provided on an "as is" and "as available" basis. To the extent permitted by law, we do not warrant that it will be uninterrupted, error-free or free of viruses, or that its content is complete or current. Laws, visa rules, fees and requirements change frequently; always confirm current requirements with us or the relevant authority before acting. We may change, suspend or withdraw any part of the Website at any time.
18. Limitation of Liability
- To the extent permitted by Pakistani law, EBIT is not liable for any indirect, special or consequential loss, or for loss of profit, business, opportunity, goodwill or data, arising from your use of the Website or Services.
- EBIT is not liable for acts, omissions, decisions or delays of employers, institutions, embassies, authorities, counterparties, payment providers or other third parties, or for losses caused by inaccurate information or documents supplied by you.
- Our total liability arising from any engagement is limited to the fees paid to EBIT for that engagement in the 12 months before the claim arose, unless the Engagement Agreement sets a different limit. Our liability for use of the Website alone, without an engagement, is limited to PKR 10,000.
- Nothing in these Terms limits liability for fraud, wilful misconduct, gross negligence, or any liability that cannot be limited under Pakistani law.
19. Indemnity
You agree to compensate EBIT for losses, penalties, claims and reasonable legal costs it suffers as a result of your breach of these Terms, your provision of false or forged documents or information, or your unlawful use of the Website, except to the extent the loss was caused by EBIT's own fault.
20. Anti-Corruption, Anti-Money-Laundering and Sanctions
- We do not offer, pay, request or accept bribes or improper payments, and we will not help anyone obtain a visa, licence, admission, permit or contract by improper means. We comply with the Prevention of Corruption Act 1947 and other applicable anti-corruption laws.
- Where the Anti-Money Laundering Act 2010 or related regulations apply to a transaction, we may carry out customer due-diligence checks, ask for identity and source-of-funds information, and decline or suspend work if checks are not satisfactorily completed.
- We may decline work that would breach applicable sanctions, export controls or other laws.
21. Suspension and Termination
Either party may end an engagement in accordance with the Engagement Agreement. We may also suspend or end Services or Website access immediately, by notice, if you materially breach these Terms, provide false documents, fail to pay undisputed invoices after reminder, behave abusively towards our staff, or if continuing would breach the law. Sections that by their nature should survive — including fees owed, confidentiality, intellectual property, limitation of liability, indemnity and dispute resolution — continue after termination.
22. Force Majeure
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, war, terrorism, civil unrest, strikes, government action, changes in law or visa policy, suspension of embassy or visa-centre operations, internet or power failure, or cyber-attack. We will tell you promptly and resume performance as soon as reasonably possible.
23. Complaints and Dispute Resolution
- Complaints: please send any complaint to info@ebitmnc.com or by post to our office. We will acknowledge it within 5 working days and aim to give a full response within 15 working days.
- Negotiation: if a dispute is not resolved through our complaints process, senior representatives of both parties will try in good faith to settle it within 30 days.
- Arbitration: for business clients, any dispute not settled by negotiation will be referred to arbitration by a sole arbitrator under the Arbitration Act 1940, seated in Rawalpindi or Islamabad, conducted in English. The award is final and binding, subject to the Act.
- Courts: subject to the above, the courts at Rawalpindi and Islamabad have exclusive jurisdiction. Either party may seek urgent injunctive relief from a competent court at any time.
- Your statutory remedies: nothing in this section prevents a consumer from approaching a Consumer Court, or an emigrant from complaining to the Protector of Emigrants or the Bureau of Emigration & Overseas Employment, as the law allows.
24. Governing Law
These Terms, and any dispute or claim arising out of or in connection with them, the Website or the Services, are governed by the laws of the Islamic Republic of Pakistan.
25. General
- Entire agreement: these Terms, our Privacy Policy and any Engagement Agreement form the whole agreement between you and EBIT about their subject matter.
- Severability: if any provision is found invalid or unenforceable, the rest remains in force.
- No waiver: a delay in enforcing a right is not a waiver of it.
- Assignment: you may not transfer your rights under these Terms without our written consent. We may transfer ours to a successor business, with notice to you.
- Notices: we may send notices by email to the address you gave us or through your portal. Notices to us should be sent to info@ebitmnc.com or to our office address.
- Language: these Terms are written in English. If we provide a translation, for example in Urdu, the English version prevails in case of inconsistency.
- Changes: we may update these Terms from time to time. The date at the top shows the latest version. Changes do not affect engagements already agreed unless you accept them; for registered users we will give notice of significant changes.
